KidKraft Grand Gourmet Corner Kitchen

September 8, 2010 | By In Article |

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5 Comments so far

  1. Kimberly Gould on September 8th, 2010

    I recently ordered this kitchen for my daughter’s birthday.

    I decided to put it together the week before her birthday just in case there were any problems.

    Upon opening the box and sorting the parts I noticed some small dings and paint damage. At first glance I didn’t see anything too horrible…I guess I’ve just come to expect things will always arrive with imperfections, so I set out to put the kitchen together.

    There are 32 steps in assembling this kitchen. Steps 1-9 went off without a hitch. I used my own paint to do some touch ups and everything looked great. Then I got to step 10 and discovered that one of the boards I needed did not have all the necessary holes drilled in it. The holes needed to be made with something other than a drill (counter saw, I think?), so I was stuck on a Friday night, unable to finish. I ordered a replacement board (as well as some other parts that had damage to the finish) online, but saw that it would take 7-10 days to get them. So I called Kidkraft on Monday morning and left a message to request expedited shipping. I was called back later in the day and assured that the parts would be sent using overnight shipping and I would have them by Wednesday.

    Wednesday came and went and no parts. After multiple phone messages and emails, I got an email informing me that the parts had been shipped by 2-day express and they were scheduled to arrive today (Thurs.). Later a Kidkraft customer service representative called me to tell me the same thing. When I questioned why it didn’t go out overnight as I had been promised, I was told that they did me a favor by expediting it at all.

    It remains to be seen if the kitchen will be assembled in time for my daughter’s birthday (tomorrow), as Fed Ex delivers to our street late, I won’t be able to work on it until my daughter goes to bed, and I have to work tomorrow. There is of course, also the chance that I could encounter another defective part. I really, really hope not.

    Ultimately, I’m sure the kitchen will be adorable and my daughter will love it. However, it’s unfortunate that this has turned into such a frustrating process. It was bad enough that Kidkraft sent out defective material and then did not get the replacements to me in the timeframe promised, but to then have the attitude that somehow I was being done a favor, after I was the one inconvenienced, is really galling. At the same time we bought the kitchen, we bought a Kidkraft table/chairs set and a Kidkraft set of dishes, but I suspect that will be the last of our money Kidkraft will see.

    Rating: 4 / 5

  2. SKG on September 8th, 2010

    Been wanting to get my 3yr old a kitchen set and am glad I got this one. It’s sturdy and simple but realistic enough for a child; the details are just great. Heck, I almost want to cook in this kitchen. I will say, though, I wasn’t prepared for the amount of parts (52 pieces) and hardware when I opened the box. Seems like the parts went on for ever, LOL. But I like building things so this was enjoyable for me and the end result was well worth it. Despite the many parts, the instructions are understandable and it comes together quite easily and quickly. You may find a little trouble getting the oven door in and screwing in the fridge door brackets, but some things require a little common sense, lol, which I had to implement. I still give it a 5 star because of my personality, the minor setbacks didn’t bother me and the product is of great quality. Give yourself PLENTY of work space and remember to HAVE FUN with it!
    Rating: 5 / 5

  3. S. W. Jenkins on September 8th, 2010

    We purchased this product on a Monday and it arrived on Friday. I warned my husband that the reviews I read said it would take 2-3 hours to put together. He is very handy and scoffed at that assessment. 2 hours and 15 minutes later it was all assembled! There were two pieces that had chips in them and it was very easy to go onto KidKraft’s website and request a replacement. I am very impressed with the KidKraft site. The product itself is very study (MDF) and looks like it will last a very long time. We bought it for our 16 month old daughter. The packaging says 3 and up but aside from having a harder time opening the washing machine door it has been appropriate for her age. The pots and pans and utensils that come with the kitchen are also of very high quality. We purchased some plastic food and plates to supplement the kitchen. It is definitely a large item so be prepared to have enough space in a room to support it.

    All of the doors on the kitchen open sideways so there is no chance that your child can stand on them and climb up the equipment. I like how high end it looks (without the Pottery Barn price tag!) and I think when we sell it in a few years we will get a better return than going with a plastic play kitchen.
    Rating: 5 / 5

  4. KCN on September 8th, 2010

    My daughters investigate and use all the parts of the kitchen. The clicking for the stove top did not last long. The freezer compartment door arrived with a large chip in the particle board, but kidcraft quickly sent out a replacement. Looks great, plays great! We all love it!
    Rating: 5 / 5

  5. Mother of a 3 yr old on September 8th, 2010

    We bought this kitchen for our 3 yr old daughter’s b-day. We had it assembled in about 2.5 hours. It is very durable and even more adorable than it looks in the picture. We like the wooden counter top which provides plenty of space for our daughter to pretend chop, mix, and prepare her meals. We have no complaints about this product!
    Rating: 5 / 5

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